These are trending with our shoppers right now.
These are trending with our shoppers right now.
At PetStore Direct, most orders over $149 ship FREE within the continental United States. No code needed! For orders weighing over 50 lbs, a $34.99 shipping and handling fee applies. Large equipment, including grooming tubs and tables, has separate shipping rates and is not included in free shipping. Shipping within Florida? Orders under $149 qualify for $9.99 flat-rate shipping. Orders ship from our Jupiter, FL warehouse within 2 business days, and most orders placed by 2:00pm ET ship the same day. See the map below for estimated delivery times to your area.
Please contact us via Live Chat
if you have any questions.
(561) 437-3733 – Mon-Sun
hello@petstore.direct
Jupiter, FL
on most orders over $149
within the United States*
shipping for all orders
within Florida*
Yes! Free shipping is automatically applied to most orders over $149 within the continental U.S. Orders weighing over 50 lbs. are subject to a $34.99 shipping and handling fee. Alaska, Hawaii, Puerto Rico, and international orders are excluded from free shipping due to shipping costs. Large equipment, including grooming tables, tubs, and cages, is also excluded and may have separate shipping charges.
Shipping cost is calculated by shipping carriers (USPS, FedEx and UPS) based on items weight, dimensions and delivery zip code. We ship from our warehouse in Jupiter, Florida. Free shipping is applied on orders over $149 (see exclusions applied above)
Shipping cost is calculated by shipping carriers (USPS, FedEx and UPS) based on items weight, dimensions and delivery zip code. We ship from our warehouse in West Palm Beach, Florida. Free shipping is applied on orders over $149 (see exclusions applied above)
Once you place an equipment order we will contact freight forwarders to get the best real-time quote for shipping your equipment which will depend on weight, dimensions, your location, and whether it’s a business or residential delivery (additional fees are applied by carriers for residential addresses). Please call or text us at (561) 437-3733 if you would like us to obtain delivery quote prior to placing an order.
High value orders, including those that contain clippers, may require signature at delivery. Please choose a shipping address that will allow you to sign for a package during the day. Call or text customer service at (561) 437-3733 if you have any questions.
Yes! Please call (561) 437-3733 to ensure your order is ready for pick up.
Yes, please call (561) 437-3733 to coordinate the pick up.
You can arrange shipping if you are shipping a pallet but typically our rates from freight forwarders will be better than what you can obtain as an individual. Please call our customer service at (561) 437-3733 with any questions.
We highly recommend choosing Shipping Protection at checkout. Although it is optional, it will ensure hassle-free product replacement if your package is lost, stolen or damaged in transit.
We do not ship international orders via government mail as it is not secure because of the differences in quality of government mail in other countries. FedEx international shipping rates will calculate at checkout.
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